SHIPPING AND POLICIES

  • ALL PURCHASES ARE FINAL SALE AND ABSOLUTELY NO REFUNDS OR EXCHANGES
  • ORDERS ARE SHIPPING IN 1-3 BUSINESS DAYS 
  • ALL CUSTOMS AND DUTIES PAYMENTS ARE RESPONSIBILITY OF THE CUSTOMER 
  • FOR QUESTIONS AND CONCERNS MESSAGE US ON INSTAGRAM @2AMSTUDIOSONLINE

What Information We Collect

When you use our website, we may collect:

Information You Provide

  • Name

  • Shipping & billing address

  • Email address

  • Phone number

  • Payment information (processed securely by third parties)

  • Messages you send us

Information Collected Automatically

  • IP address

  • Device & browser type

  • Pages viewed

  • Time spent on site

  • Items viewed or added to cart

  • Referring websites

We collect this using cookies, pixels, and similar tracking tools.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders

  • Communicate about your purchase

  • Send marketing emails or SMS (only if you opt in)

  • Improve our website and products

  • Prevent fraud

  • Comply with legal requirements

You can unsubscribe from marketing emails anytime using the link in the email.
You can opt out of SMS by replying STOP.

3. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers to run our business, including:

  • Shopify (our website platform)

  • Payment processors

  • Shipping carriers

  • Email & SMS marketing providers

  • Analytics providers (such as Google Analytics or Meta Pixel)

They only receive the information necessary to perform their services.

4. Data Storage & Security

Your data is stored on secure servers through Shopify and our service providers.

We use industry-standard security measures to protect your information.
However, no online transmission is 100% secure.

5. Marketing & Subscriber Data

If you subscribe to our emails or SMS:

  • We store your email and/or phone number securely

  • We may track engagement (opens, clicks, browsing behavior)

  • We use this data to improve marketing and personalize offers

We do not sell subscriber data.

You can opt out at any time.

6. Cookies & Tracking

We use cookies and tracking technologies to:

  • Keep items in your cart

  • Analyze traffic

  • Improve site performance

  • Deliver relevant ads

You can manage cookies in your browser settings.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion

  • Withdraw marketing consent

To make a request, contact us at:
2amstudiosonline@gmail.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised effective date.

9. Contact

For any privacy-related questions:

2AM Studios
Email: 2amstudiosonline@gmail.com